Privacy Policy

Last Updated: April 6, 2026

Century Exteriors, LLC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a request for services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number submitted via our contact or estimate forms
• Project details and descriptions you voluntarily provide
• Technical data such as IP address, browser type, and pages visited (collected automatically)

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Contact you via phone, email, or SMS/text message regarding your project
• Send appointment reminders, follow-ups, and project updates
• Improve our website and customer experience
• Comply with legal obligations

3. SMS / Text Message Communications

By submitting your phone number through our website forms, you expressly consent to receive SMS text messages from Century Exteriors, LLC. These messages may include:

• Estimate confirmations and appointment reminders
• Project status updates
• Follow-up messages related to your inquiry

Message and data rates may apply. Message frequency varies based on your inquiry and project status. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected].

We do not sell or share your phone number with third parties for their own marketing purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking unsubscribe in any email

7. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (615) 813-5016
• Address: Gallatin, TN